Privacy policy
Welcome to the House of FRAGGO GAMMA.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase from our store.
By using our website or placing an order, you agree to the practices described in this policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
• Personal information you provide:
– Name
– Email address
– Phone number
– Billing and shipping address
– Order details and preferences
• Automatically collected information:
– IP address
– Device type and browser information
– Pages visited and time spent on the site
– Referring URL and general location (city/region) via analytics tools
• Payment information:
– Payment is processed securely through third-party gateways.
– We do NOT store your full card details on our servers.
2. HOW WE USE YOUR INFORMATION
We may use your information for:
• Processing and fulfilling your orders
• Sending order confirmations, shipping updates, and service-related emails
• Responding to your queries and customer support requests
• Improving our website, products, and user experience
• Sending occasional marketing emails, offers, or updates (only if you have opted in)
3. EMAILS, NEWSLETTERS & UNSUBSCRIBE
• If you sign up for emails or newsletters, you may receive updates, product news, or special offers.
• You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any marketing email.
• Transactional emails (order confirmations, shipping updates, etc.) will continue to be sent as they are essential for your orders.
4. COOKIES & TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to:
• Remember your preferences and cart items
• Improve website performance
• Analyse site traffic and usage patterns
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
5. DATA SECURITY
We use reasonable technical and organisational measures to protect your personal information.
• Your data is stored behind secure networks.
• Only limited authorised personnel have access where necessary.
• Sensitive information is transmitted via Secure Socket Layer (SSL) technology.
• Payment data is processed via secure, PCI-compliant payment providers.
6. ACCESS, UPDATE OR DELETE YOUR INFORMATION
If you wish to:
• Access the personal information we hold about you
• Update or correct your information
• Request deletion of your details from our records (where legally possible)
You can contact us at: fraggogamma@gmail.com
Please note:
• Emails already queued or in process may still be delivered.
• We may retain certain information where required by law or for legitimate business purposes (such as tax or accounting records).
7. THIRD-PARTY SERVICES
Our store is hosted on Shopify Inc., which provides us the online e-commerce platform.
• Your data may be stored through Shopify’s data storage, databases, and general Shopify applications.
• Shopify stores your data on secure servers behind a firewall.
• We may also use third-party payment gateways and analytics tools. These parties have their own privacy policies governing the use of your data.
We recommend reviewing Shopify’s and any payment provider’s privacy policy for more details.
8. ONLINE-ONLY SCOPE
This Privacy Policy applies only to information collected through our website and online store, not to any information collected offline.
9. POLICY UPDATES
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes your acceptance of those changes.
10. CONTACT US
For any questions, concerns, or feedback about this Privacy Policy, you can contact us at:
Email: fraggogamma@gmail.com
Phone: +91 86550 86788
Trade Name: FRAGGO GAMMA
Address: GROUND FLOOR, R 219–212, NAVJEEVAN WELFARE SOCIETY,
SANJAY NAGAR, MOMIN PURA, KAMANI SUNDAR BAUG LANE,
KURLA WEST, MUMBAI – 400072, INDIA
GSTIN: 27GWRPK8228M1ZI
Udyam Registration: UDYAM-MH-19-0381634
Gumasta License: 891042187